Trust is a cornerstone of our company ethos. Holloway, Iliffe & Mitchell is committed to maintaining your trust by protecting personal information that we collect and use.
This fair processing notification describes the information that Holloway, Iliffe & Mitchell collects about you; how we use and protect this information; the choices you can make about how we use this information; and how you can correct or update your information
We may collect information about you from a variety of sources. This includes information we collect directly from you; information we collect when you visit our sites, view our online content and information we collect about you from other sources.
We collect information directly from you when you choose to participate in our offers and programs, create an account on our websites, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
We use cookies and other technologies to collect information when you visit our sites, view our online advertisements or promotions, or other services. The following are examples of information we may collect with these technologies:
All of the information we collect about you may be combined to help us improve our communications with you and to develop our services.
We may obtain information from other sources, including commercially available sources. Examples of information we may collect from other sources are:
We use the information we collect to provide you offers and services, to deliver to you advertisements, offers or other content tailored to your interests, and to conduct other Holloway, Iliffe & Mitchell business operations.
The following are examples of how we may use the information we collect:
The success of our business depends on your trust, and we do not sell your personal information to marketers. We share your personal information within Holloway, Iliffe & Mitchell and as described in this Policy notice. We do not share personal information with marketers outside of Holloway, Iliffe & Mitchell unless you consent to such sharing, or as described within this Policy notice.
Holloway, Iliffe & Mitchell may collect personal and other information for a co-promotion or joint program with a business partner and share your information with that business partner. For these programs we will make clear at the point of collection that the information will be shared with Holloway, Iliffe & Mitchell and the participating business partner and ask for your consent as required by applicable laws.
We rely on third-party service providers to perform a variety of business operations on our behalf. In so doing, we may need to share your personal information with them. We provide our service providers with only the personal information they need to perform the services we request, and we require that they protect this information and not use it for any other purpose.
For example, we may rely on a service provider to:
Where permitted by law, combine personal information about you that Holloway, Iliffe & Mitchell has collected with personal information about you that a business partner has collected so we can jointly send tailored promotional communications to you or to complete professional services we have been instructed to undertake. In such instances, our business partner will not be permitted to use Holloway, Iliffe & Mitchell data or the combined data for its own, independent marketing purposes. Our service provider will only be allowed to use the combined set of information to send you joint communications that we hope will be of interest to you. If you prefer not to receive these joint communications, you can always opt out by following the instructions provided in any such communication or through this Privacy Policy as indicated above.
Perform other services that we request.
We may disclose your personal information:
We will retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Examples;
When you notify us you wish to come off of our mailing lists we will erase your data within 4 weeks
We may keep your personal data for periods as stipulated under the 1980 Limitation Act in order to comply with personal indemnity insurance and RICS guidelines
We share aggregated and/or anonymous information that does not identify you for Holloway, Iliffe & Mitchell business purposes. For example, we may disclose the number of visitors to Holloway, Iliffe & Mitchell sites or services. We may also share aggregated and/or anonymous information with our business partners for their own business purposes.
Holloway, Iliffe & Mitchell is committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to protect personal information from loss, misuse or alteration.
We limit access to personal information to those who have a business need. We keep personal information only for so long as deemed reasonably necessary.
Holloway, Iliffe & Mitchell may transfer your personal information within Holloway, Iliffe & Mitchell and/or to other third parties, such as our third-party service providers. Your personal information may be transferred to, stored, and processed in a country other than the one in which it was collected. This information will remain within the European Union or countries with appropriate adequacy status.
We have implemented procedures and controls to help ensure that personal information is protected no matter what country it is stored in or transferred to.
We do not intend to collect personal information online from children under 13 or as defined by local legal requirements.
In some cases the personal information you provide may be included in property, land and rent valuations, these reports could form part of a contractual obligation and have a significant impact on the individual or individuals providing the information, if you decide not to provide personal information Holloway, Iliffe & Mitchell may not be able to complete these reports on behalf of individuals and or recognised professional institutions. The provision of personal information would not normally in its self affect the report outcome.
Holloway, Iliffe & Mitchell sites may include links to third-party sites. Holloway, Iliffe & Mitchell does not control these third-party sites, and we encourage you to read the privacy policy of every site you visit.
Our websites may include plugins from social networks or other third parties. An example of a plugin is the Facebook “Like” button. Where legally permitted, these plugins may communicate with and send information to the party that provided the plugin, even if you do not click on the plugin. This information may include your IP address, information about your browser and device, and the address of the web page you are visiting on our site. Loading, using or clicking the plugins may also place, read and transmit cookies. These cookies may contain a unique identifier the social network or third party assigns to you. The loading, functionality and your use of the plugins are governed by the privacy policy and terms of the party that provided the plugin.
Our websites may allow you to log in using a social network or other third-party account. An example of a third-party login is “Log in with Facebook.” Logging into one of our sites with your social network or other third-party account may allow us to gather information that you give us permission to access from that social network or third party. The login feature may also transfer information to the social network or third party, such as your username and password, to authenticate you. The social network or third party may also automatically collect information such as your IP address, information about your browser and device, and the address of the web page you are visiting on our site. The login feature may also place and read cookies from that third party that may contain a unique identifier the social network or other third party assigns to you. The functionality of and your use of the login is governed by the privacy policy and terms of the party that provided the login functionality.
Some Holloway, Iliffe & Mitchell sites and applications enable users to submit their own content for contests, blogs, videos, and other functions. Please remember that any information you submit or post as user-generated content to Holloway, Iliffe & Mitchell sites become public information. You should exercise caution when deciding to disclose your personal, financial or other information in such submissions or posts. Holloway, Iliffe & Mitchell cannot prevent others from using such information in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety. Holloway, Iliffe & Mitchell is not responsible for the results of such postings.
We give you choices about how we communicate with you.
You can stop receiving promotional email messages from Holloway, Iliffe & Mitchell by following the opt-out instructions provided in any such message you receive.
You can stop receiving promotional postal mail from Holloway, Iliffe & Mitchell by following the opt-out instructions that may be included within those communications.
You can also stop receiving promotional email or postal communication through this Privacy Policy. Please click here and learn how to unsubscribe.
We only send you promotional mobile text messages if you explicitly ask to receive these (you opt in). You can stop receiving promotional text messages by following the instructions to opt out provided within that text-messaging program.
PLEASE NOTE: We will honour your request to stop receiving promotional email, text and postal messages from Holloway, Iliffe & Mitchell. However, we may continue to send you service-related communications such as emails confirming purchases through our websites. And we may keep information for record keeping, such as to ensure we fulfil consumer requests not to send particular types of messages.
We take steps to keep your personal information accurate. Click here to learn how to access and/or update the personal information you provide to Holloway, Iliffe & Mitchell. Holloway, Iliffe & Mitchell does not charge for this service and responds to reasonable requests in an appropriate timeframe.
You can instruct Holloway, Iliffe & Mitchell to cease processing or erase your personal data, where these request do not impact the freedoms and rights of others as defined by EU privacy regulations, we will act on your instructions in a reasonable time frame and use appropriate resources to comply with your request. The withdrawal of consent or erasure of data from an individual to cease processing will not invalidate the original legitimate and lawful basis for processing of personal data as outlined in this notice
You can instruct Holloway, Iliffe & Mitchell, to transfer personal data relating to you to another company where these request do not impact the freedoms and rights of others as defined by EU privacy regulations, we will act on your instructions in a reasonable time frame and use appropriate resources to comply with your request. The transfer of your personal data will not invalidate the original legitimate and lawful basis for processing of personal data as outlined in this notice.
You have the right to object to the processing of your personal data by Holloway, Iliffe & Mitchell you can click here to contact Holloway, Iliffe & Mitchell or you can object to an appropriate data protection authority.
Details of the UK data protection authority are listed below:
Information Commissioner’s Office
Wycliffe House
Water Lane. Wilmslow
Cheshire, SK9 5AF
Tel: 0303 123 1113
This notice was last updated 24/03/2017
